Project
Conducted a comprehensive audit and evaluation of Lever's Visual Insights data reporting tool. Identified key areas for enhancement, developed a strategic research plan, and executed user research to address pain points. The qualitative research findings provided actionable insights that directly informed the development of new features, driving improvements across the platform.
Roles
Product Design
UX Research
Workshop Facilitation
Introductory page for an interactive report detailing the UX audit I conducted for Visual Insights. This section provided context on the evaluation style and methodology, including a heuristic evaluation to pinpoint areas for improvement. Findings were presented through the lens of a core user persona, highlighting points of friction that we could resolve.